Shipping policy – Designer Phone Cover

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    Shipping policy

    SHIPPING POLICY

    Last Updated: June 12, 2026

    This Shipping Policy describes how Designer Phone Cover manages order processing, shipping methods, delivery times, and related terms for worldwide orders.

    1. COMPANY INFORMATION

    Brand Name: Designer Phone Cover

    Registered Office:
    30 North Gould Street
    Sheridan, WY 82801
    United States

    Email: hello@designerphonecover.shop

    Phone: +1 917-203-6017

    Business Hours:
    9:00 AM – 6:00 PM (Monday to Friday)
    Eastern Time (ET) – New York

    1. SELLING COUNTRIES (WHERE DO WE SHIP TO?)

    Designer Phone Cover proudly offers worldwide shipping.

    We deliver to most international destinations, including:

    • United States

    • Canada

    • United Kingdom

    • Europe

    • Australia

    • New Zealand

    • Asia

    • Middle East

    If your country is not available during checkout, please contact our support team for assistance.

    1. WHERE DO WE SHIP FROM?

    Orders are processed and shipped from our fulfillment partners and warehouse network located in the United States and other international fulfillment centers, depending on inventory availability and the customer's location.

    1. CURRENCY

    All prices displayed on our website are shown in USD ($) by default.

    Depending on your location, local currency conversion may be available during checkout.

    1. TAX INFORMATION

    Product prices displayed on our website do not include customs duties, import taxes, VAT, or other local charges unless otherwise stated.

    International customers are responsible for any customs duties, import taxes, or local fees imposed by their country.

    Designer Phone Cover is not responsible for customs-related charges or delays.

    1. SHIPPING COSTS & DELIVERY OPTIONS

    Shipping Method: Free Standard Shipping

    Delivery Time (After Dispatch):
    8–15 Business Days (Monday to Friday)

    Cost:
    Free

    Shipping Method: Guaranteed Shipping

    Delivery Time (After Dispatch):
    6–10 Business Days (Monday to Friday)

    Cost:
    $6.10 USD

    Shipping Method: Special Care Shipping (Priority Handling & Tracking)

    Delivery Time (After Dispatch):
    6–10 Business Days (Monday to Friday)

    Cost:
    $4.50 USD

    Please note that delivery times are estimates and may vary due to customs processing, weather conditions, and local postal services.

    1. HANDLING TIME

    Orders are processed within 1–3 business days (Monday to Friday) after payment confirmation.

    During holidays, sales events, or peak seasons, processing times may be extended.

    1. ORDER CUT-OFF TIME

    Orders placed before 4:00 PM Eastern Time (ET) – New York on business days are generally processed the same day.

    Orders placed after 4:00 PM ET will be processed on the next business day.

    1. SHIPPING CARRIERS

    We partner with trusted shipping providers including:

    • USPS

    • UPS

    • FedEx

    • DHL

    • Canada Post

    • Royal Mail

    • Australia Post

    • Other regional and international carriers

    All eligible shipments include tracking information.

    1. ORDER TRACKING

    Once your order has been dispatched, you will receive a shipping confirmation email containing:

    • Your tracking number

    • Tracking link

    • Shipping status information

    Tracking updates may require up to 24–72 hours to become visible.

    If you have not received tracking information within 5 business days, please contact us at hello@designerphonecover.shop.

    1. CHANGE OF SHIPPING ADDRESS

    Customers may request a shipping address update within 12 hours of placing an order.

    After this period, we cannot guarantee modifications because the order may already be in processing or transit.

    To request an address change, contact:

    hello@designerphonecover.shop

    Please include your order number and updated shipping address.

    1. ORDER CANCELLATIONS

    Orders may be canceled within 12 hours of purchase for a full refund.

    After 12 hours, cancellation requests may not be possible if order processing has begun.

    1. LOST OR DAMAGED PACKAGES

    If your package arrives damaged:

    • Notify us within 48 hours of delivery

    • Provide clear photographs of the package and product

    If your package appears lost:

    • Contact us immediately

    • We will investigate with the shipping carrier

    • If confirmed lost, we may issue a replacement or refund at our discretion

    1. CUSTOMS DUTIES & IMPORT TAXES

    International orders may be subject to:

    • Customs inspections

    • Import duties

    • VAT

    • Other government-imposed fees

    These charges are determined by your local authorities and are the customer's responsibility.

    Designer Phone Cover does not collect or control these fees.

    1. DELIVERY DELAYS & EXTERNAL FACTORS

    While we strive to meet all estimated delivery times, delays may occur due to:

    • Customs clearance procedures

    • Severe weather conditions

    • Public holidays

    • Carrier disruptions

    • International transportation issues

    • High-volume shipping periods

    Such delays are outside our direct control.

    1. INCORRECT SHIPPING INFORMATION

    Customers are responsible for providing accurate shipping information.

    If an order is returned due to:

    • Incorrect address

    • Incomplete address

    • Delivery refusal

    Additional shipping charges may apply before reshipment.

    1. CONTACT US

    For any shipping-related questions, please contact our support team:

    Designer Phone Cover

    Registered Office:
    30 North Gould Street
    Sheridan, WY 82801
    United States

    Email:
    hello@designerphonecover.shop

    Phone:
    +1 917-203-6017

    Business Hours:
    9:00 AM – 6:00 PM (Monday to Friday)
    Eastern Time (ET) – New York